Price vs. Amount Financed
Are you comparing the same price? The CFPB has described solar financing arrangements involving dealer markups. Review your own agreement rather than assuming every loan works that way.
FINANCING & LOAN DISPUTES
Understand the Loan.
Question the Disconnect.
A clear monthly number should come with a clear explanation.
YOUR HOME. YOUR RIGHTS. YOUR NEXT CHAPTER.UNDERSTAND THE CONCERN
Look Beyond the Monthly Payment.
The number that caught your attention may not tell the whole story. Before drawing a conclusion about a solar loan, lay out the quoted price, amount financed, payment schedule, and any conditions that affect what you owe.
Payments That Change
Some agreements link the advertised payment to a later principal payment. Locate the schedule, change notice, and the condition that the lender says applies.
Savings Assumptions
Was an estimate presented as certain? Keep any written explanation of projected savings or anticipated benefits. Individual tax treatment needs a separate, current review.
Billing You Cannot Reconcile
Identify the exact entry, date, and amount you dispute. Compare statements with payment records and save the company’s explanation or response.
MAKE YOUR REVIEW MORE USEFUL
Make the Numbers Tell the Story.
List the amount quoted, the amount financed, the payment you expected, and the payment now requested. Bring the documents behind each figure.
See How a Review WorksYOUR REVIEW CHECKLIST0 of 4 ready
Use this to get organized. You can contact us before you have every item.
QUESTIONS HOMEOWNERS ASK
A Little More Clarity.
Why is my financed amount different from the price I remember?
A comparison of the signed agreement and sales quote is the starting point. Ask which items make up the total and how any difference was explained. The reason depends on the transaction.
Can a review automatically cancel my loan?
No. A review is an opportunity to examine the facts and discuss possible options. It does not change payment obligations or guarantee cancellation, a refund, or a lower balance.
Should I change my payments while disputing the loan?
This website cannot assess that decision. A dispute by itself does not suspend the agreement. Discuss the specific contract, notices, and potential consequences with qualified counsel before changing your payment approach.
Further reading from public consumer resources:
CFPB: Solar financing concerns (2024 advisory) (opens in a new tab)YOUR HOME. YOUR RIGHTS.
Your Next Step Starts Here.
You don’t have to sort it out alone. Start with a conversation about what happened.